We’re confident you’ll have a great experience shopping with Loomed. However, if you receive an item that doesn’t match your order in terms of size, colour, or brand, please do not open the parcel. Leave the packaging and tags intact, and email our customer care team at info@loomed.com.au with your order details. Our friendly support team will be happy to assist you.

We currently ship to Australia and New Zealand.

Unfortunately, we’re unable to accept change-of-mind returns on bedding that has been slept in or washed. However, if you have any concerns, please don’t hesitate to reach out.

All Loomed products are designed in Melbourne, Australia, and manufactured in various countries, such as Australia, India, Bangladesh, and China. We only work with suppliers who uphold high standards of ethics and workplace conditions. We’re continually striving to improve, from sourcing sustainable textiles to refining every step of the process, from concept to your bed.

We accept payment via Apple Pay, Google Pay, Shop Pay, Afterpay, or credit card using Visa or Mastercard

We allow 1-2 working days for orders to be picked, packed and posted. Most orders will be shipped out within the same day or a working day after the order has been placed.

Yes, Loomed offers sheet sets in a range of sizes including Super King, Long Single, Split King, and Split Queen. We also provide extra-deep options — known as Mega King and Mega Queen — designed to fit mattresses with a 50cm deep wall, perfect for extra-thick beds. These sizes are available across select ranges in our sheet set collection.